jewellery
where's cat?
Frequently Asked Questions
All faulty jewellery can be returned to head office and a replacement will be sent the next working day.
If you have any questions regarding your faulty piece, please call us on 03 9645 6860 or email on info@cathammill.com.au
Yes, you can cancel or change your order once you have submitted it. Call or email us and we will amend your order.
As we ship next day, we will have to be notified of any changes ASAP.
Some styles may slightly differ from pictures on the internet, as all sets and necklaces are hand assembled and part of our charm is each piece has a identity of it's own.
If you have any questions regarding your order, please call us on 03 9645 6860 or email on info@cathammill.com.au
Our orders within Australia are sent by Startrack Express Platinum delivery and are charged at a low rate of $5 only within Australia.
Most orders will be despatched within 48 hours of receipt of the order.
Startrack Express delivers overnight, however may take up to 5 working days for regional and rural areas.
All other countries are sent Australia Post (Will arrive within 5 to 8 working days) and are charged at a flat rate of $20