If you are not completely satisfied with your purchase you may return it back to Hammill + Co within 10 days of your original purchase date. This does not apply to sale and discounted items.

For all return enquiries email

  • Please include order number in your enquiry
  • Returns are allowed within 10 days of receiving your order
  • Items must be unused and in original condition with original tags attached
  • We do not refund shipping charges and duties and taxes
  • Return policy applies to purchases made from our Hammill + Co website
  • Customers are responsible for all return shipping costs
  • SALE ITEMS: Please note we do not accept returns.


  • For all faulty enquiries email
  • Please include order number and if possible a photo of your damaged item
  • If you would like an exchange, please include a reply paid satchel to ensure a quick turnaround

Please feel free to contact us at head office on 03 9696 1215 (please note we are closed Fridays).